Got Questions?
We support PC/Mac desktops, laptops, smartphones, tablets, printers, smart TVs, Wi-Fi routers, and smart home devices.
We support Richmond and the surrounding areas such as Midlothian, Chesterfield, Powhatan, Mechanicsville, Henrico, and Hanover. If you don't see your town on this list, feel free to still submit a remote service request or reach our directly to [email protected].
We pride ourselves in the fact that we provide both remote and in-person services. We are happy to perform the majority of the services both remotely and in-person. However, in certain cases, in-person may be needed if we are unable to remotely access the device.
We do offer same-day tech support as long as there is a technician available during the time needed. At the very least, for urgent support requests, we will do our best to meet with you within 24 hours. Please review our hours for more information.
We charge by the hour depending on the service type (scheduled, remote, or in-person) with a minimum of 30 minutes for scheduled services, and a minimum of 1 hour for urgent services. Please see our pricing page for more details.
Yes! We are more than happy to help with setting up a solution for your family around parental controls for both individual devices and also network configurations.